Shipping Policy

Free standard shipping on orders over $99.00

Shipping for all orders is via UPS or USPS service and cost is calculated at checkout based on standard shipping rates unless otherwise noted. Standard shipping for all continental United States transactions over $99.00 is free. Certain items classified as bulk, heavy or oversized will incur additional shipping charges. Those charges will be denoted during checkout. Express options are quoted during checkout.

Orders placed before 2:00 PM EST with prescriptions in place and payment received, will be shipped the same day provided it is in stock. Orders placed after 2:00 PM EST will be shipped the next business day. Orders placed after 2:00 PM EST on Friday, Saturday, Sunday or holidays will be shipped the next business day. You can expect your package to arrive within 2-10 business days in most cases. Standard transit times vary and are not guaranteed.

Important delivery notice:

Orders containing CPAP and Bi-Level machines or orders totaling $250.00 or more will require an adult signature upon delivery. Please make necessary arrangements to have your order shipped to a location where an adult will be prepared to receive it.

Shipping FAQs

How long does it take to ship my order?

Orders placed before 2:00 PM EST with prescriptions in place and payment received, will be shipped the same day provided it is in stock. Orders placed after 2:00 PM EST will be shipped the next business day. Orders placed after 2:00 PM EST on Friday, Saturday, Sunday or holidays will be shipped the next business day.

What is standard shipping?

Standard shipping is our default shipping method. Under this option we will either use United Parcel Service (UPS) or the United States Postal Service (USPS) to ship your package. This determination will be made based on speed and cost effectiveness.

How much does shipping cost?

Our checkout page will quote all of this for you based on your shipping address. Standard shipping is free for all orders over $99.00, within the continental United States. Shipping options are available for Puerto Rico, Hawaii, and Alaska, at an additional charge. Customers have the option to upgrade to express shipping options which are quoted during checkout.

How long does ground shipping take?

When you order from us, you can expect your package to arrive within 2-10 business days in most cases. Standard transit times vary and are not guaranteed.

Will you ship to an APO address or PO Box?

Yes, we ship to APO addresses or PO Boxes at our standard shipping rates.

Do you ship to Canada or Internationally?

No, at this time we only ship to the United States and U.S. Territories.

Please contact us with any further questions regarding our shipping policies.